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Sourav
On
2017-01-14 01:28:20
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Hello Daisake-san,
First of all, this is not a complain. Just saying this as a feedback-
The un-announced recharge rebate in the middle of event week, this is not the first time this happened. Last time saw this in Nov 10 event news page, reported here:
http://forum.naruto.oasgames.com/en/forum.php?mod=viewthread&tid=8341&page=29#pid52903
You responded that it was unexpected and from next time it will be added to patch note.
Surely, its sounds a bit unfair to those who already recharged not knowing this rebate event coming, right?
If it was a mistake, would it be possible the give the due rewards to those who already recharged after the event news published, as compensation?
or, is it a very hard task to accomplish?
Just asking for this as a courtesy to your (by you, I mean game devs or those who are in charge of these events) customers, as a sign of good intention.:)
Thank you. This post was last edited by Sourav at 2017-1-13 22:29
Hey there !
I'm actually taking care of this now. I have no idea why did this happen again but I will check the situation and I will let you know whos fault it is.
While I understand it may be really disappointing and it may even hurt some players, there is no solution I could provide to you guys. Please take this as my (our) deepest apologies.