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[ News ] Server Merge Updates – Dec 20th

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  • Registered: 2017-07-24
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On 2016-12-20 01:35:41Show this Author Only
41#
  • Yuusuke On 2016-12-19 16:50:37
  • Hello,

    Please give me a detailed description of the current state of your server along with your request.
We have placed multiple posts about our server (Server 51, NY, US Servers) to be merged and have been told we are listed on this allusive list for weeks. Having said that, no changes have been made, people have lost their patience and some of our top players and top spenders on our server have left the game. I'm very disappointed with the customer service we are receiving as people who spend around and over $400 dollars a week on this game. The lack of effort would be less disturbing if we did not pay a fortune for it's upkeep, only to feel neglected with broken event prizes and worse of all a server merge that keeps getting promised and skimmed over every week. The patience is running thin on all our nerves, so I would prioritize our merge sooner rather than later.

This post was last edited by GillesTenseigan at 2016-12-20 01:38
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On 2016-12-20 02:11:29Show this Author Only
42#
  • ObeyGiant On 2016-12-20 01:31:44
  • So I have a level 80 character (my main) on S91. What happens if I have another char on a server that we are getting merged with. I have *t character thats like level 30-40 something on S97 with about 5 bucks worth of Ingots. Does that character and her ingots just go away or will they be merged into my character (the ingots is mostly what I am asking about)?
...sigh.... wish people would read comments, as this has been explained several times. Your characters will both still exist, if they happen to both be called "Potato" then ones name will be S91 - Potato, and the other will be S97 - Potato, otherwise nothign will change.
  • Registered: 2017-07-24
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On 2016-12-20 02:47:08Show this Author Only
43#
  • GillesTenseigan On 2016-12-20 01:35:41
  • We have placed multiple posts about our server (Server 51, NY, US Servers) to be merged and have been told we are listed on this allusive list for weeks. Having said that, no changes have been made, people have lost their patience and some of our top players and top spenders on our server have left the game. I'm very disappointed with the customer service we are receiving as people who spend around and over $400 dollars a week on this game. The lack of effort would be less disturbing if we did not pay a fortune for it's upkeep, only to feel neglected with broken event prizes and worse of all a server merge that keeps getting promised and skimmed over every week. The patience is running thin on all our nerves, so I would prioritize our merge sooner rather than later.

    This post was last edited by GillesTenseigan at 2016-12-20 01:38
Ive spent like 5k myself and we probably wont get merged dispite being "on the list" If you guys were LA id prob say yall can merge with us
  • Registered: 2017-07-24
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On 2016-12-20 02:49:05Show this Author Only
44#
  • GillesTenseigan On 2016-12-20 01:35:41
  • We have placed multiple posts about our server (Server 51, NY, US Servers) to be merged and have been told we are listed on this allusive list for weeks. Having said that, no changes have been made, people have lost their patience and some of our top players and top spenders on our server have left the game. I'm very disappointed with the customer service we are receiving as people who spend around and over $400 dollars a week on this game. The lack of effort would be less disturbing if we did not pay a fortune for it's upkeep, only to feel neglected with broken event prizes and worse of all a server merge that keeps getting promised and skimmed over every week. The patience is running thin on all our nerves, so I would prioritize our merge sooner rather than later.

    This post was last edited by GillesTenseigan at 2016-12-20 01:38
Hello,

even if you are on the list, it doesn't mean we will merge your server next week. It may be next week or 2 weeks later. But your server is on our list.
  • Registered: 2017-07-24
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On 2016-12-20 03:17:45Show this Author Only
45#
What a significant word "patient" !
  • Registered: 2017-07-24
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On 2016-12-20 03:52:27Show this Author Only
46#
  • Imorh On 2016-12-20 02:11:29
  • ...sigh.... wish people would read comments, as this has been explained several times. Your characters will both still exist, if they happen to both be called "Potato" then ones name will be S91 - Potato, and the other will be S97 - Potato, otherwise nothign will change.
Thanks for the answer mate. Sorry I actually play the game instead of live on the forums reading every single post about merges. But again you answered my question regardless so thanks.
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On 2016-12-20 03:52:56Show this Author Only
47#
The Single Digit Servers doesnt get any attention despite really funding this game... This post was last edited by KidSnipez The Uchiha at 2016-12-20 03:56
  • Registered: 2017-07-24
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On 2016-12-20 04:04:43Show this Author Only
48#
Would it be possible to consider a merge for server S165 Lightning Tiger.We miss out on so many events because there aren't enough people online to sign up for them. It's been 2 months since we got to participate in a Sage World Battlefield. Thank you for your time.
  • Registered: 2017-07-24
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On 2016-12-20 04:12:48Show this Author Only
49#
  • Daiske On 2016-12-20 02:49:05
  • Hello,

    even if you are on the list, it doesn't mean we will merge your server next week. It may be next week or 2 weeks later. But your server is on our list.
Daisuke, we have been told that we were on "the list" which at this point we are rather skeptic about, for around if not more than 2 weeks. We also went the extra mile to scout and let you guys know which servers we would be a match for, and we got a reply from that. The OTHER servers that we recommended got the merge last week, while ours didn't.

While I appreciate your attempt at a response, it sadly means little to those of us who are tired of spending money on the game with no particular care from the administration. Replying with a polite excuse solves nothing I'm afraid.
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On 2016-12-20 04:21:44Show this Author Only
50#
  • †Hashirama Senj On 2016-12-20 02:47:08
  • Ive spent like 5k myself and we probably wont get merged dispite being "on the list" If you guys were LA id prob say yall can merge with us
I'm afraid it is about time we evaluate if it is worth investing our money in something that has no urgent desire to care for those spending the thousands to help it grow. And getting almost scolding replies to most of my comments and threads to "quiet me down" on game issues isn't helping me and my group decide in favor of the game and it's administrators I'm afraid.
  • Registered: 2017-07-24
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On 2016-12-20 04:34:04Show this Author Only
51#
  • GillesTenseigan On 2016-12-20 01:35:41
  • We have placed multiple posts about our server (Server 51, NY, US Servers) to be merged and have been told we are listed on this allusive list for weeks. Having said that, no changes have been made, people have lost their patience and some of our top players and top spenders on our server have left the game. I'm very disappointed with the customer service we are receiving as people who spend around and over $400 dollars a week on this game. The lack of effort would be less disturbing if we did not pay a fortune for it's upkeep, only to feel neglected with broken event prizes and worse of all a server merge that keeps getting promised and skimmed over every week. The patience is running thin on all our nerves, so I would prioritize our merge sooner rather than later.

    This post was last edited by GillesTenseigan at 2016-12-20 01:38
Is that all you do? Complain? They are going through there list in order and seeing what needs merging first. Just because your spenders couldn't wait another week or so, that is their own fault. They can't satisfy everyone instantly and when people complain just makes it worse for you.
  • Registered: 2017-07-24
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On 2016-12-20 04:39:49Show this Author Only
52#
It's interesting that you're merging servers that are close to each other by number, S12 would have no hope merging with 37, for example, unless they do some huge merge or something.
Edit-So, most of the servers are next to each other, so 18 would most likely be merged with 15, 21, and maybe 13 and 24
This post was last edited by sys***@gmail.com at 2016-12-20 05:03
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On 2016-12-20 04:55:09Show this Author Only
53#
Don't worry. They will use the similar method as if CN version merged second time.:)
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On 2016-12-20 04:55:52Show this Author Only
54#
However, no idea how long it is:$
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On 2016-12-20 05:18:04Show this Author Only
55#
  • GillesTenseigan On 2016-12-20 04:21:44
  • I'm afraid it is about time we evaluate if it is worth investing our money in something that has no urgent desire to care for those spending the thousands to help it grow. And getting almost scolding replies to most of my comments and threads to "quiet me down" on game issues isn't helping me and my group decide in favor of the game and it's administrators I'm afraid.
I could not agree more. I myself am one of the top 10 us side for power and no longer will be spending. I am tired of being ignored and looked over for later servers that opened months later.
  • Registered: 2017-07-24
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On 2016-12-20 05:20:14Show this Author Only
56#
  • GillesTenseigan On 2016-12-20 04:12:48
  • Daisuke, we have been told that we were on "the list" which at this point we are rather skeptic about, for around if not more than 2 weeks. We also went the extra mile to scout and let you guys know which servers we would be a match for, and we got a reply from that. The OTHER servers that we recommended got the merge last week, while ours didn't.

    While I appreciate your attempt at a response, it sadly means little to those of us who are tired of spending money on the game with no particular care from the administration. Replying with a polite excuse solves nothing I'm afraid.
How possible could you know what server/servers is/are good match for you if you have no idea what criteria are we using ? Just because you give us numbers of servers you would like to be merged with, doesn't mean we will do it right now. We don't want to merge servers that are completely different. It takes some time to choose right servers, otherwise it will create only more problems and we don't want that. We want to provide the best gaming experience as possible. We know that situation on your server might not be the bust and we are doing everything we can to change it.

The fact that you are saying we don't care makes me sad. If it was truth, we could close these threads from the start and never care about your opinions (if you want or need merge). We want to satisfy our customers but our customers should also realise that making some changes or adding new features is not as easy as it looks like.

If you really feel like your server is at such bad state that it needs merge right now, I can check on what phase is it right now.
  • Registered: 2017-07-24
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On 2016-12-20 05:23:53Show this Author Only
57#
  • On 2016-12-20 04:34:04
  • Is that all you do? Complain? They are going through there list in order and seeing what needs merging first. Just because your spenders couldn't wait another week or so, that is their own fault. They can't satisfy everyone instantly and when people complain just makes it worse for you.
He seems to be merely expressing his opinion about his friends leaving due to oasis's performance. Where as you are more attempting to belittle him on a forum. Or something like that. He had just as much right to express his opinion as anyone else.
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On 2016-12-20 05:26:23Show this Author Only
58#
  • Resilliance On 2016-12-20 04:39:49
  • It's interesting that you're merging servers that are close to each other by number, S12 would have no hope merging with 37, for example, unless they do some huge merge or something.
    Edit-So, most of the servers are next to each other, so 18 would most likely be merged with 15, 21, and maybe 13 and 24
    This post was last edited by sys***@gmail.com at 2016-12-20 05:03
But of course. Imagine merging 3 months old server with 3 weeks old servers. Not only there would be huge difference between their powers but also levels. We want to merge servers, we want to help our players but there must be some balance in it (both levels and powers).
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On 2016-12-20 05:27:51Show this Author Only
59#
yo what about server 9 we have like 4 main groups only in the GNW
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On 2016-12-20 05:28:41Show this Author Only
60#
  • Daiske On 2016-12-20 05:20:14
  • How possible could you know what server/servers is/are good match for you if you have no idea what criteria are we using ? Just because you give us numbers of servers you would like to be merged with, doesn't mean we will do it right now. We don't want to merge servers that are completely different. It takes some time to choose right servers, otherwise it will create only more problems and we don't want that. We want to provide the best gaming experience as possible. We know that situation on your server might not be the bust and we are doing everything we can to change it.

    The fact that you are saying we don't care makes me sad. If it was truth, we could close these threads from the start and never care about your opinions (if you want or need merge). We want to satisfy our customers but our customers should also realise that making some changes or adding new features is not as easy as it looks like.

    If you really feel like your server is at such bad state that it needs merge right now, I can check on what phase is it right now.
Another moderator has said before that you look at server power levels and activity rates for events. Anyone can go look at rankings to see activity for groups, sage, and world boss. Which would also show them which players were active. So I would say that if someone wanted to they could easily check another server similar to theirs, should they choose to.
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