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GillesTenseigan
On
2016-12-20 04:12:48
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Daisuke, we have been told that we were on "the list" which at this point we are rather skeptic about, for around if not more than 2 weeks. We also went the extra mile to scout and let you guys know which servers we would be a match for, and we got a reply from that. The OTHER servers that we recommended got the merge last week, while ours didn't.
While I appreciate your attempt at a response, it sadly means little to those of us who are tired of spending money on the game with no particular care from the administration. Replying with a polite excuse solves nothing I'm afraid.
How possible could you know what server/servers is/are good match for you if you have no idea what criteria are we using ? Just because you give us numbers of servers you would like to be merged with, doesn't mean we will do it right now. We don't want to merge servers that are completely different. It takes some time to choose right servers, otherwise it will create only more problems and we don't want that. We want to provide the best gaming experience as possible. We know that situation on your server might not be the bust and we are doing everything we can to change it.
The fact that you are saying we don't care makes me sad. If it was truth, we could close these threads from the start and never care about your opinions (if you want or need merge). We want to satisfy our customers but our customers should also realise that making some changes or adding new features is not as easy as it looks like.
If you really feel like your server is at such bad state that it needs merge right now, I can check on what phase is it right now.