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[ Bugs ] Facebook/Kong

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  • Registered: 2017-07-24
  • Topics: 30
  • Posts: 177
On 2016-12-19 07:12:34 ｜ Show this Author Only ｜ Descending Order
1＃ Go To
I can't get any rewards from facebook "comunity events".
I have tried cleaning all sort of things, difrent browsers, etc..
I am playing from kongregate and using a mac.
Anyone can help me with this subject?
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2016-12-19 07:22:22 ｜ Show this Author Only
2＃
Hey


Are you using the client? And have you tried it directly through Facebook?
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  • Registered: 2017-07-24
  • Topics: 30
  • Posts: 177
On 2016-12-19 16:18:10 ｜ Show this Author Only
3＃
Im not using client as i dont know if any MAC client exists.
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2016-12-20 00:52:03 ｜ Show this Author Only
4＃
Try redeeming the Community Rewards through the facebook version of the game.
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  • Registered: 2017-07-24
  • Topics: 30
  • Posts: 177
On 2016-12-20 05:29:30 ｜ Show this Author Only
5＃
Is that possible? How? Since i joined this game in kongregate.com.
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2016-12-20 05:52:17 ｜ Show this Author Only
6＃
Hey

Just for clarity, You're trying to redeem one of the rewards and it doesn't let you?
Or you're trying to do one of the rewards, however, you can't share?
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  • Registered: 2017-07-24
  • Topics: 30
  • Posts: 177
On 2016-12-20 16:13:08 ｜ Show this Author Only
7＃
Can't share. Also Can't like FB page and redeem.
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2016-12-20 22:39:28 ｜ Show this Author Only
8＃
  • On 2016-12-20 16:13:08
  • Can't share. Also Can't like FB page and redeem.
Hey

I'll ask the team what I can do for you. Please be patient
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  • Registered: 2017-07-24
  • Topics: 30
  • Posts: 177
On 2016-12-20 22:48:10 ｜ Show this Author Only
9＃
Ok, thanks. I'll wait.
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2016-12-20 22:52:53 ｜ Show this Author Only
10＃
  • On 2016-12-20 22:48:10
  • Ok, thanks. I'll wait.
Hey

Got a quick response, It's not bug. While using Kongregate account, you won't be able to claim rewards from community event.
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  • Registered: 2017-07-24
  • Topics: 30
  • Posts: 177
On 2016-12-21 02:09:25 ｜ Show this Author Only
11＃
So.. What should i do? Will you guys fix it or .. what can i do?
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  • Registered: 2017-07-24
  • Topics: 30
  • Posts: 177
On 2016-12-21 02:43:17 ｜ Show this Author Only
12＃
I know now what can i do, play it from oficial website. But to when will be kongregate users to do the same? Will there be a fix?
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  • Registered: 2017-07-24
  • Topics: 30
  • Posts: 177
On 2016-12-21 02:50:48 ｜ Show this Author Only
13＃
And a lot more heavy (?) Computer *ing when it was not common.
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2016-12-21 04:23:14 ｜ Show this Author Only
14＃
  • On 2016-12-21 02:43:17
  • I know now what can i do, play it from oficial website. But to when will be kongregate users to do the same? Will there be a fix?
Hey


Unfortunately there are no plans for it.
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  • Registered: 2017-07-24
  • Topics: 30
  • Posts: 177
On 2016-12-21 05:01:10 ｜ Show this Author Only
15＃
Ok. Pity. Thanks for the support.
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